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How to Fix Furbo Purple Light Issue (2025)!Are you facing a purple light issue on your Furbo dog camera? This video will guide you through the steps to fix t.. Press and hold the reset button for roughly 20 seconds while Furbo is connected. The light's colorless hue shifts. Please wait one minute for Furbo's light to turn green and then Try again. We've covered most of the issues that may arise when trying to fix your Furbo if your Wi-Fi isn't working and stays on purple light.

A purple or white light means that your Furbo device is not connected to the internet. Move your Furbo device closer to your home router, but at least 5 feet away. If the light switches to yellow, try reconnecting. Unplug Furbo, and plug back in after 30 seconds. If the light turns to yellow, try reconnecting.. The white light should turn green after about a minute. If there's no light or the light wont turn green, unplug your Furbo for 30 seconds, then, plug it back in. Step 2: Hard Reset. If the light stays purple or white, perform a hard reset on your Furbo by following these steps: Locate the 'reset' button at the back of your Furbo.